The newly launched MLGW app offers users seamless access to their My MLGW account, empowering them with efficient tools to effortlessly manage their accounts. It provides a comprehensive range of features that allow users to conveniently view and pay their bills, access timely outage information, and locate their nearest payment center.
Overview
MLGW is a Freeware software in the category System Utilities developed by Memphis Light, Gas & Water.
The latest version of MLGW is 4.5.2, released on 11/02/2023. It was initially added to our database on 09/26/2023.
MLGW runs on the following operating systems: Android/iOS.
Users of MLGW gave it a rating of 5 out of 5 stars.
Pros
- Provides online account management for utility services
- Allows users to pay bills online
- Offers options for setting up automatic payments
- Includes tools to track and analyze utility usage
- Provides options for energy saving tips and programs
Cons
- May experience technical issues or downtime with the online platform
- Customer service response time can be slow during peak periods
- User interface may be outdated or not user-friendly for some individuals
FAQ
What services does MLGW provide?
MLGW provides electric, gas, and water services to residents and businesses in Memphis and Shelby County.
How can I pay my MLGW bill?
You can pay your MLGW bill online, via phone, in person at customer service centers, or by mail.
What should I do if my power goes out?
Report any power outages immediately by calling MLGW customer service or using the online outage reporting tool.
How can I set up new service with MLGW?
To set up new service, you can apply online or visit an MLGW customer service center with required identification and documents.
Does MLGW offer any assistance programs for low-income customers?
Yes, MLGW provides several assistance programs such as the Low-Income Home Energy Assistance Program (LIHEAP) to eligible customers.
What should I do if I suspect a gas leak?
If you suspect a gas leak, leave the area immediately and then call MLGW's emergency line or 911 from a safe distance.
How can I save on my energy bills with MLGW?
MLGW offers energy efficiency programs, tips on saving energy, and incentives for using energy-efficient appliances.
Is there a way to track my electricity usage?
Yes, you can track your electricity usage through your online account on the MLGW website.
What are the customer service hours for MLGW?
MLGW customer service is available Monday through Friday from 7 AM to 7 PM and Saturday from 8 AM to noon.
Can I report fraudulent activity related to my MLGW account?
Yes, you can report any fraudulent activity by contacting MLGW customer service directly.
Screenshots (Click to view larger)
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